
Accessibility Corporate Statement
Diamond Resorts is committed to providing wonderful vacations for all our members, owners and guests and takes into consideration the needs of those who have a disability or an access requirement.
We have an ongoing program of commitment which consists of:
- Ensuring we aim to comply with disability discrimination legislation and exceed the requirements (where possible) regarding the refurbishment of our resorts.
- Making appropriate enhancements to resorts and resort plans.
- Improving internal awareness and training.
- Providing accurate information on our website and in our literature, including information on access, available facilities and auxiliary aids.
- Communicating with our members via regular disability forums and surveys to identify areas for improvement.
- Producing compliant literature and communicating within the same guidelines.
Please note that we offer a wide range of complimentary accessories available for your comfort. The resort has a sharps bin and medical waste disposable bags upon request.
We have ADA amenities available. For any guests needing assistance, or if you have any questions/comments regarding the above, please contact us at:
Call: 1.888.250.6150
E-mail: specialrequirements@diamondresorts.com